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To finalize securing a space on a trip, you will need to have an orientation discussion with a program representative and a deposit will be needed.
After submitting this form, one of our program guides will contact you to discuss trip details and review payment options.
If you cancel your reservation for any reason your
deposit is non-refundable. The following cancellation schedule outlines cancellation
fees for all balances paid not including deposit. (computed as
of date of our actual receipt of written cancellation notice):
Participants are responsible for being in sufficiently
good health and condition to undertake the trip. Once a trip has started,
refunds will not be made for missed arrangements for any reason whatsoever. We
highly recommend trip cancellation insurance.
Still Water Travel reserves the right to cancel any
trip prior to departure for any reason whatsoever, including insufficient
sign-up or logistical problems that will impede trip operations. The
refund of all payments received shall release Still Water Travel from
any further liability. Still Water Travel is not responsible for non
recoverable expenses incurred by trip members in preparing for a canceled
trip, such as non-refundable advance purchase air tickets, visa fees,
equipment, etc., nor for any necessary additional arrangements should
the applicant have embarked prior to the group's departure date.
We highly recommend that you purchase trip cancellation insurance that covers
the full land and air cost of your trip. If we are forced to cancel
the trip for reasons within our control, you will be entitled to a full refund
of all payments made toward the trip. The low cost Travel Insurance
is meant to protect you in case you must, for any reason, cancel your participation
in the trip or if Still Water Travel is forced to cancel the trip due to
circumstances beyond our control. Any cancellation on your behalf during
the trip will not be entitled to any refund of payments made.
Medical expenses, costs of hospitalization or evacuation
from remote areas, laundry, airport departure taxes not included on
your ticket, accommodations en route to base cities, visas, airfares,
gratuities, and insurance. If a trip must be extended or an itinerary
modified due to weather, road conditions, lack of transportation, political
or civil disputes, medical emergency or other causes beyond our control,
all associated costs including any non-recoverable costs are not included
in the trip rates or refunds. You must obtain trip cancellation insurance
to cover these costs.
In many cases, suppliers of tour services are independent
contractors to Still Water Travel, not its employees. For example,
we use independent ground operators, tour guides, hotels, transportation
companies, drivers, airlines, and other suppliers. Because we do not
own, operate, manage, control, or supervise these entities, we cannot
be liable for any acts or omissions, including any negligence, gross
negligence, or reckless or willful acts, on their part. Still Water
Travel, its owners, agents, and employees assume no responsibility
for any injury, loss, damage, delay, or death to person or property
arising from the negligent or willful act or failure to act of any
person who is to or does provide goods or services for this trip or
for the action or inaction of any other third party. Without limitation,
Still Water Travel is not responsible for acts of God, equipment failures,
vehicle accidents, illness from food or otherwise, detention, assaults,
theft or criminal activity, annoyance, delays, quarantine, strikes,
failure of any means of conveyance to arrive or depart as scheduled,
civil disturbances, terrorism, government restrictions or regulations,
and discrepancies or changes in transit or hotel services over which
it has no control. Reasonable changes in the itinerary may be made
where deemed advisable for the comfort and well being of the passengers.
The right is reserved to substitute hotels, alter the itinerary, and
reverse the order of places to be visited. You will be informed of
any necessary changes in a timely fashion.
On advancement of deposit to Still Water Travel, the depositor therefore
agrees to be bound by the above recited terms and conditions. These may be
partial conditions. Your participation is contingent on the full list of
terms specified in the Planning Guide sent to you after placing a deposit
on your program.